The H2O X5® mop is designed to thoroughly clean floor surfaces, such as marble, ceramic, carpet, stone, linoleum, and sealed hardwood floors and parquet. Not all floor types are suitable for steam cleaning.

The heat and steam action may remove the wax on surfaces treated with wax. Do not use on unsealed flooring or let unit stand on any wood or heat sensitive floor for an extended period of time. This could cause the wood grain to rise, in addition to other types of damage. When using on vinyl, linoleum or any other. Test the H2O X5® mop on a small isolated area of your flooring prior to overall use on any floor surface.

Heat sensitive floors, use extra caution. Too much heat can melt glue in the flooring. Use only on laminated flooring that has been laid professionally and without any gaps or cracks that would permit the entry of moisture. Test the H2O X5® mop on a small isolated area of your flooring prior to overall use on any floor surface. Always check the use and care instructions of your flooring manufacturer or distributor before using the H2O X5® mop. When I doubt, please consult a flooring specialist. Only use the carpet glider on carpeting and rugs. Use of the carpet glider on other floor surfaces will case streaking and possibly scratching. This product emits steam and creates moisture. Water marks, discoloration or damage to the floor surface can occur if the unit is left operating too long in one place.

You can change the Steam Regulator position and change the steam output while operating the H2O X5® mop. Here are some suggested settings for cleaning:

1. Low and 2. Medium: Ideal for cleaning all hard floors, such as linoleum, ceramic, marble, sealed hardwood, etc.
2. High: Ideal for cleaning carpets and rugs.
3. Hot Spray: Ideal for cleaning bathrooms, kitchens, window sills, car wheels, etc.

Microfibre cloth care:

• Machine wash 60 ºC (140 ºF)
• Do not use bleach
• Do not use softener

When using the H2O X5® mop on carpet surfaces: Place the Mop Head, with Microfibre Cloth in place, on top of the carpet glider (see User's Guide for illustration). Do not attempt to use the H2O X5® mop unit on carpet/rug surfaces without the carpet glider in place.

Unplug Power Cord from outlet. Allow Mop Pad/Cloths to cool down and carefully remove cleaning cloth from Mop Head, as cleaning cloth could still be hot. Any water remaining in the Water Tank should be emptied prior to appliance storage.

Always empty the Water Tank at the end of each use. Let any water (that may remain as a product of condensation) drain from the steam opening prior to storing the appliance.

Wrap Power Cord around Upper and Lower Cord Wrap.

Wipe all surfaces of the H2O X5® mop with a soft cloth. Store in a protected, dry area. Please store the unit in a cool and dry place when not in use. Do not leave it exposed to sunlight or rain.

The round nylon brush is great for cleaning smooth hard surfaces, such as toilets, sinks, and kitchen counters.

The round copper brush is great for cleaning coarse or metal surfaces, such as brick floors, car wheels, metal doors and metal frames, etc.

Both brushes can also effectively clean the grease on pans, stoves and ovens in the kitchen. They can be used with soap or detergent to clean dirty areas.

Orders are processed and shipped from our Toronto, Canada fulfilment centre within 1–3 business days after payment is approved. Once your order has been shipped, you will receive an automated email confirmation with your tracking details.

If you have any questions, please contact us through our customer support page.

For more information, please refer to our Shipping Policy page.

Please note: Delivery times may vary depending on your location in Canada

The product you have purchased  is warranted against defects in materials and workmanship under normal use and service to the original owner for one (1) year from date of original purchase (“Warranty Period”). Read warranty policy

Buy H2O X5® replacement cloths, coral cloth, scents and more accessories.

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* Kills 99% of bacteria, viruses and germs. Controlled lab tests have shown that when applied for 15 seconds, H2O HD® can kill 99% of common germs, bacteria and viruses. Efficacy varies according to treatment time and surface treated. Not suitable on unsealed wood or unsealed laminate. Always test on an inconspicuous area before steam cleaning a larger area.

†"H2O" series steam cleaners have been sold in over 80 countries worldwide.